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NELLA A

1 reviews | Active since Feb 2019

10 Sept 2020, 14:10

Cartrack customer service is worse than covid-19!!!!

No response to emails, no commitments to appointments, no customer service! After 5 months of complaints, calls, making appointments which doesn't get honored, faulty tracker unit is still not sorted, but monthly payments just continues....

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Replies (2)
Cartrack
Cartrack's reply10 Sept 2020, 14:39
Official
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
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NELLA A's update11 Sept 2020, 08:12
Reviewer Update
I have rep**** to your email sent. But it returns as undeliverable with the following in the body:

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to .

If you do so, please include this problem report. You can
delete your own text from the attached returned message.


<***>: 550 sip.invaluement.mimecast.org Blocked by ivmSIP and/or ivmSIP/24 - see https://www.invaluement.com/lookup/?item=105.187.200.242. - https://community.mimecast.com/docs/DOC-1369#550 [gxbdLcIyMsG1Ocbz_khm5w.za20]

Please use email *** or call Fran on ***