MS
Marta S

1 reviews | Active since Apr 2024

11 Sept 2025, 10:08

Cartrack Customer service is shocking

Cartrack, customer service is the worst. The tracking devices in two of my vehicles have not worked for 235 day and 203 days. I have called, emailed and nothing has been done. Eventually they booked a technician and nobody pitched up and no call to update. I have no choice but to cancel my contracts. Shocking!!!

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Replies (1)
Cartrack
Cartrack's reply11 Sept 2025, 10:10
Official
Good day Marta Da Silva
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team