NB
Nchimunya B
1 reviews | Active since Feb 2022
15 Feb 2022, 17:52
Cartrack Customer Service
Cartrack is the worst car track service in the country!! I have been trying to resolve a query on my account with them for the past 5 months. I probably had over 10x phone call conversations with them but nobody resolved my queries. I escalated to manager but they are also useless, Today I get a notification that Cartrack has handed my account over for legal action, while my requests are just ignored. I didn’t even sign a contract with cartrack and I have been asking for proof that I agreed to open an account with them this entire time. Very disappointing to say the least, if you are in the market for a tracking device I recommend Tracker their house is in order unlike Cartrack.
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Replies (1)Cartrack's replyOfficial
15 Feb 2022, 17:59Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply15 Feb 2022, 17:59
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
