NM
Nelisiwe M

1 reviews | Active since Oct 2021

19 Aug 2025, 10:33

Cartrack contract

My car broke down in December 2024 until today,few months later business shut down,now cartrack is taking every cent that comes to my account making my life difficult, I asked them to cancel the contract they say I must bring account to date first before they cancel, the settle amount was R2650 and I filled the forms as well,today the money has gone up R3532.60 plus a once off fee of R870.00 plus they need to take device out,is this legal?every consultant is telling a different story

0
Replies (3)
Cartrack
Cartrack's reply19 Aug 2025, 11:45
Official
Good day  Nelisiwe Magwaza

Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
 
Kind regards
The Cartrack Team 
NM
Nelisiwe M's update19 Aug 2025, 12:00
Reviewer Update
  1. Thank you I will appreciate that,looking forward to your investigation
Cartrack
Cartrack's reply19 Aug 2025, 12:43
Official
 We apologize for any inconvenience we may have caused.