CK
Chris K

1 reviews | Active since Nov 2023

23 Oct 2024, 12:29

CARTRACK CONTRACT

I lost possession of my vehicle, and despite that cartrack insists on collecting monthly installments and insists that I had signed a 5 year contract with them. Cartrack needs to explain to their customers that if they choose their device, whether or not they lose the vehicle they will still be liable to pay them for the remainder of the contract before customers agree to the contract. I personally, thought it was a month-to-month contract.

0
Replies (1)
Cartrack
Cartrack's reply23 Oct 2024, 12:42
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team