BJ
Berilyne J

1 reviews | Active since Aug 2015

04 Jul 2024, 16:44

CARTRACK CONTINUES TO HARASS ME DESPITE ME MAKING CONTRACT CANCELLATION ARRANGEMENT

I HAD YOU HARRASS ME WHEN I STOPPED THE BANK DEDUCTION.

THEN I MADE AN ARRANGEMENT AFTER CANCELLING THE CONTRACT.

NOW YOU CONTINUE TO HARRASS ME TELEPHONICALLY AND VIA EMAIL?

DO YOU NOT LOAD DATA ON YOUR SYSTEM FOR ALL TO SEE THE PROGRESS OF A CLIENTS CASE?

PLEASE CARTRACK. DO YOUR WORK PROPERLY ... LOAD ALL RELEVANT INFO ONTO MY FILE SO THAT ALL YOUR CONSULTANTS CAN SEE WHAT IS HAPPENNING REGARDING A CLIENTS CASE.

I CANCELLED THE CONTRACT AND MADE APPROPRIATE ARRANGEMENTS REGARDING THE CANCELLATION FEE... WITH CARTRACK ACCOUNTS DEPARTMENT

AGENTS CALL ME CONTINUALLY TO TELL ME I AM IN ARREARS AND YESTERDAY I EVEN RECEIVED AN EMAIL AGAIN WITH A THREAT TO CANCEL MY SERVICE.

I HAVE NO CARTRACKER! I HAVE NO CAR. THE BMW WAS A RIGHTOFF. HOW MANY TIMES MUST I TELL YOU THIS?

0
Replies (1)
Cartrack
Cartrack's reply04 Jul 2024, 17:01
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team