CARTRACK CONTACT CENTRE NO ASSISTANCE-BAD SERVICE

WE HAVE BEEN TRYING TO GET HOLD OF THE LEGAL DEPARTMENT AT CARTRACK, BUT YOU GET PUSHED FROM DEPARTMENT TO DEPARTMENT WITH A WAIT OF +-18 TO 20MIN AND THEN GET CUT OFF. WE ARE A BUSINESS AND HAVE BEEN CLIENTS FOR MANY YEARS WITH OUR FLEET OF VEHICLES. WE NEED ASSISTANCE ON RECORDS FOR THE OMBUDSMAN URGENTLY, BUT NO LUCK AS WE CANNT GET HOLD OF THE RIGHT DEPARTMENT.