Cartrack Contact Center Customer Experience

On the 07/10/2025 I called into the Cartrack contact center to request an activity driving report which I need to submit to my insurer as part of my claim. One would think that this request is simple, I was transferred three times in the customer care contact center, for such a simple request. The last individual simply made me hold for a few minutes then cut the call. PUTRID SERVICE to say the least!