MT
Mike T

1 reviews | Active since Oct 2018

22 Feb 2021, 16:52

Cartrack complaint resolved

After Hellopeter intervened in publishing my poor service review Cartrack through their manager, Joan Pretorius send a technician who did relocated the cameras on the inside of my vehicle. The technician, Gerald concurred with my complaint that the installation was incorrectly done. Cartrack, through Joan Pretorius offered to give me credit note of the 2 months I didn't have service.

Thank you Hellopeter and thank you Cartrack for doing the right thing.

0
Replies (1)
Cartrack
Cartrack's reply22 Feb 2021, 17:00
Official
Good  day,

Thank you for taking the time to give us feedback on your experience. We sincerely appreciate your compliment and will inform Johan, management and staff of your review.  

Kind regards,
The Cartrack Team 

Best regards,