AN
Anno N

1 reviews | Active since Oct 2025

11 Dec 2025, 11:08

CARTRACK communication lacking!!!

On the 8th December I asked a simple and easy relevant question : "How much will it cost to have cartrack so that I can track my own car online on my computer at home?"

Now bear in mind, that I am not a client yet, but I do take note of their response and response time. A generic email was received on 8 December which DID NOT answer my question. I then rep**** pointing to my unanswered question AGAIN. Another reply was received on the same day, STILL NOT answering my simple question? On the same day, I sent my 3rd email to them asking them to answer my original question - their response was not forthcoming and I received no reply. On 10 December I sent my 4th email asking the same question again - today is the 11th Dec - I RECEIVED NO RESPONSE from 4 x emails.

Now here is what I gather from this - IF CARTRACK is this USELESS in answering a simple easy question, what do you think are the chances of them finding or tracking MY CAR!!??

I do NOT recommend CARTRACK! (They had 4 x chances over 3 x days)

0
Replies (1)
Cartrack
Cartrack's reply11 Dec 2025, 12:07
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team

Best regards,