MB
Michelle B

1 reviews | Active since Apr 2019

10 May 2019, 09:53

Cartrack client service SUCKS

Client service SUCKS Been over a month of requesting a de-Installation, re-installation. And NOTHING is happening. I have to constantly phone to get feedback. Eventually after 3 weeks they did the de-installation. Now a week later they haven’t even bothered to phone to schedule the re-installation. Why the hell did they take my money for a service they have NOT BOTHERED TO DO !?

And then they get upset with me because I’m following up their work!?

I really hope their response team has a better turn around time!!!!

0
Replies (1)
Cartrack
Cartrack's reply10 May 2019, 09:56
Official
 We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 
Kind regards 

The Cartrack Team