Cartrack Claim Rejection and Unresolved Issues - BE CAUTIOUS WHEN SIGNING UP WITH THIS COMPANY

Last year, my husband bought a 2024 VW Polo Vivo and insured it with MIWAY, signing up for Cartrack. We paid extra due to the car’s "high-risk" status, with Cartrack boasting a 90% recovery rate and up to R150k in claims if ******. Sadly, on January 3rd, our Polo was ****** while we were at the Chatsworth pool.

Here’s where things went wrong:

Insurance: The car was registered as a 2023 model, not 2024, so our insurance only covered the finance, losing our R50k deposit.

Cartrack: When we tracked the car, it showed up in SilverGlen, but despite rushing to the location, it wasn’t there. Cartrack took forever to act and later rejected our claim, citing reasons that don’t add up, like missed payments that didn’t actually happen.

I’ve been emailing them since January 16th, but all I get are automated responses. Many people are having similar issues – check HelloPeter for over 7,000 reviews.

Be cautious before choosing Cartrack!

Please message me if you have been experiencing or experienced a similar issue. ***