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Shane C
1 reviews | Active since Oct 2015
06 Nov 2020, 11:34
CarTrack Cannot change Debit Order dates
Car Track cant change debit order dates even with advanced notice. Due to job change I need to change all my debit orders to 3 days later that it is currently set to. Iven though I have given them 3 and a half weeks notice they advise that they cannot change the Debit order untill next month. This is proposterous as I have not had any other company give this requirement while changing 14 other debit orders. Then to crown it they say thew will charge over R100 if I wish to cancel the service because of their inadiquecies. This is not acceptable.
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Replies (1)Cartrack's replyOfficial
06 Nov 2020, 11:42 Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
Cartrack's reply06 Nov 2020, 11:42
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved.
Kind regards
The Cartrack Team
Best regards,
