DM
David M

1 reviews | Active since Jan 2026

12 Jan 2026, 19:16

CarTrack cancellation fee ripoff

CarTrack conveniently leave out costs of cancellation . CarTrack contacted me after purchasing my new car to let me know that the car was fitted with a cartrack device from the previous owner and would I like to continue the Cartrack.. wicked I agree .. they let me know of the monthly payments which I’ve being paying for the last 26 months . Now I contacted them to cancel the contract as I have just sold the car . I’ve been informed of a cancellation fee of about R2500 .. this is the first I’ve heard of this bogus fee as I was not the one who had it installed.. this device must be at least 5 years old and was probably paid for from the previous owner.. I’m happy to paid for a 30 day cancellation.. but this is just plain ******ion..and would never want to do business with them again or recommend them.. lost my business when I purchased a new car’s in the future if this is now resolved…

0
Replies (2)
Cartrack
Cartrack's reply12 Jan 2026, 20:10
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
DM
David M's update13 Jan 2026, 00:10
Reviewer Update
Cel : correction ***