CARTRACK Cancellation Due To POOR Service FROM THE START!!!

I recently signed up with Cartrack, but due to poor service and their failure to honor installation arrangements, I had no choice but to cancel prior to installation. I have two vehicles, and the installation was initially scheduled for Monday, February 25 at 10:00 AM. However, the technician never arrived. Around 1:00 PM, I called and was told the technician would be contacted, and I would receive a call back immediately. I was only called back the following day, and the installation was rescheduled for Tuesday, February 26 at 12:00 PM at the original address.

At 12:30 PM, I called again to report that the technician had once again failed to show up. I was told to hold while they contacted the technician, but the call was eventually dropped. I called again a few minutes later and was informed that the technician didn’t have a vehicle, and I was advised to go to the fitment center myself — keep in mind that I have two vehicles that needed attention.

After informing the representative of my intention to cancel my new Cartrack contract, she was quick to process the cancellation, without even offering an alternative arrangement to resolve this issue.

... VERY DISAPPOINTING, but i guess I would rather get over the disappointment now, rather than to continue with Cartrack and experience further service related shortcommings.