JC
Jaco C

1 reviews | Active since Dec 2019

01 Sept 2026, 11:45

Cartrack

I requested transfer of a tracking unit from one vehicle to another. They could not assist and I had to sell the vehicle without removing the device. I request cancelling the contract in June, but recieved no feedback regarding my request to cancell, and the debit order just continued to be deducted.

I now need to pay a cancellation fee of R876.67 due to their incapacity to remove the device. and paid subscroption fee for 4 months despite my request. Also recieved no communication from them in this regard.

0
Replies (1)
Cartrack
Cartrack's reply01 Sept 2026, 12:53
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team