JB
Jan B

1 reviews | Active since May 2016

15 Mar 2026, 11:03

Cartrack

Dear

I am writing in response to your notice regarding an outstanding balance for account BEKK00365.

Please be advised that I do not have an active account with Cartrack. My account was cancelled on 29 November 2025 with no outstanding expenses at that time. I request that you review the recorded telephonic conversation between myself and the representative who processed this cancellation.

Furthermore, I find the threatening tone of your communication regarding blacklisting and credit bureau reporting to be unacceptable given that the account was closed months ago.

Please update your records accordingly and confirm that this matter has been resolved.

Kind regards, Stay away from

0
Replies (3)
Cartrack
Cartrack's reply15 Mar 2026, 11:23
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
JB
Jan B's update15 Mar 2026, 11:28
Reviewer Update
Thanx
Cartrack
Cartrack's reply15 Mar 2026, 12:25
Official
It's all pleasure.