FVdW
Francois Van der Westhuizen
1 reviews | Active since Aug 2019
12 Oct 2023, 17:03
Cartrack
They refuse to accept any responsibility for the unit in my vehicle not working for who knows how long, yet they took R208 every month. They also refuse to tell me when last the received a signal from the unit installed in 2018. This is because theu know they've been taking money with no service delivered. They just shout at me to hoor my contract and put the phone down in my ear! They then put my account on hold because I did not want to pay the R350 installion fee for the new unit until I received confirmation that this one is actually working. I paid but still have not received anyting from them! Poor service and rude unhelpfull staff!
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Replies (1)Cartrack's replyOfficial
12 Oct 2023, 17:11Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
Cartrack's reply12 Oct 2023, 17:11
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
The Cartrack Team
