JS
Jonathan S

1 reviews | Active since Oct 2018

24 Sept 2024, 11:03

Cartrack bullying me

I had cartrack device in my car which I traded it in to a Toyota dealership in witbank where I originally bought it registration number was JLX 130 MP. When I traded a new car was fitted with a new device. Assumption was that they had cancelled my subscription with them. It had been two years plus trying to cancel my subscription even when I stop the debit order they reinstate it. No longer know what to do two things I need 1) to be refunded all my subscriptions 2) get this arrangement cancelled 3) for them to stop harassing me with calls about a car I don’t have.

Below is the latest message received from car track

Power Event (Adv.) Low Battery alert received at 2024-09-24 10:26 on vehicle JLX713MPC at Sprokie Ave Pretoria

0
Replies (1)
Cartrack
Cartrack's reply24 Sept 2024, 17:11
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team