KP
Kunene P

1 reviews | Active since Jun 2025

19 Jun 2025, 15:42

Cartrack booking crisis!!

Cartrack has been a problem for me, especially with the scheduling of device fitment. From last year (November 2024), I struggled to secure a booking for a technician. I ended up getting one the following year (January 2025). This year, I recently bought a car and made a booking same day. Only to be referred a week late, and still the technician Ashraf Majal did not communicate or pitch up on the day.

Cartrack has been growing as a business and is expanding to other parts of the world outside South Africa, and they cannot meet the demand in South Africa. I think it is high time that other role players step up to the growing demand!!

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Replies (1)
Cartrack
Cartrack's reply19 Jun 2025, 16:07
Official
Good day Kunene,
 
Thank you for contacting Cartrack and making us aware of this issue. Please accept our most sincere apologies for the inconvenience caused. An investigation has been launched, and we remain confident that this matter will be clarified.

Kind regards
The Cartrack Team