JN
Joao N

1 reviews | Active since Feb 2023

26 Oct 2023, 10:25

Cartrack

So, Cartrack has handed my account to their Attorneys for refusal of payment. I refused to pay for a service that I don't utilise. I've sent numerous emails requesting an installation on my new car as the previous one was involved in an accident and declared a write off. In my request, Cartrack said they need to uninstall from the previous car to install the same unit on the new car. No problem in that, but who's gonna look for that wrecked car? Last time I checked it got put up for auction and ended up somewhere in the Western Cape, I live in North West. These companies don't care when it's time for them to pull through.

0
Replies (2)
Cartrack
Cartrack's reply26 Oct 2023, 10:50
Official
Good day, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regards
The Cartrack Team 
JN
Joao N's update05 Feb 2024, 08:35
Reviewer Update
Good day,
It is with great disappointment and frustration to inform that this matter has not been resolved, instead it has worsened. I'm receiving sms's from Viljoen Attorneys. I'm still being expected and bul**** into paying for a service I never received. Please refer to the above story for more information.