Cartrack are ****s and ************ ******* masquerading as a business

I replaced my car in August and called Cartrack to lmove my unit from my old car to the new one. I was told that would cost R870 and when I queried that the agent then told me that my contract expires end of October. I asked him to confirm the expiry date and he confirmed the end of October. BTW the guy even said I must call him when my contract ends so he can help me with the cancellation.

I then decided to just pay the remaining instalments and not renew the contract when it ends. End of September I call Cartrack to inform them not to renew my contract after my last debit end of October and they tell me my contract still has 13 more months????

I tell them their employee told me it's ending in a month's time hence i just chose to pay out the last remaining months and not transfer my unit.

They ask for the guy's name and when I give then they say he works in sales and had no business giving the information he did??? Why is that my problem? Their employee gave the wrong information and as a result they want me to pay for a tracking device I no longer use plus the one I'm currently using in my car.

I cancelled the debit order with my bank but somehow they still managed to debit their R218 plus an additional R50 for God only knows what.

I have them the date of the call and they have been saying they will listen to the recording and get back to me but they never did. I want my R268 back.