NP
Nicola P
1 reviews | Active since Jun 2013
19 Jan 2024, 10:43
Cartrack are ************ thieving bullies
Sold my vehicle and cancelled Cartrack service immediately. Forced to pay R540,47 cancellation fee, but now they are demanding an additional R400,94, claiming the account is in arrears, in spite of their invoices indicating my account is paid up. I emailed them, they keep harassing me with phone calls, just hang up when I answer.
Helpful (0)
Replies (3)0
Replies (3)
Cartrack's replyOfficial
19 Jan 2024, 11:08 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply19 Jan 2024, 11:08
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
NP
Nicola P's updateReviewer Update
19 Jan 2024, 11:27This is your standard response to complaints, looks like an automated response.
Do you ever resolve client issues in their favour? You have more bad reviews than good reviews, which says a lot about your company.
Do you ever resolve client issues in their favour? You have more bad reviews than good reviews, which says a lot about your company.
NP
Nicola P's update19 Jan 2024, 11:27
Reviewer Update
This is your standard response to complaints, looks like an automated response.
Do you ever resolve client issues in their favour? You have more bad reviews than good reviews, which says a lot about your company.
Do you ever resolve client issues in their favour? You have more bad reviews than good reviews, which says a lot about your company.
NP
Nicola P's updateReviewer Update
19 Jan 2024, 12:25Same response I have received in MANY emails the past week, all I get is demands to pay non existent arrears.
And yet, no light at the end of the tunnel to bring closure to this most unpleasant experience with Cartrack.
I really can not afford to keep paying you for services not rendered.
And yet, no light at the end of the tunnel to bring closure to this most unpleasant experience with Cartrack.
I really can not afford to keep paying you for services not rendered.
NP
Nicola P's update19 Jan 2024, 12:25
Reviewer Update
Same response I have received in MANY emails the past week, all I get is demands to pay non existent arrears.
And yet, no light at the end of the tunnel to bring closure to this most unpleasant experience with Cartrack.
I really can not afford to keep paying you for services not rendered.
And yet, no light at the end of the tunnel to bring closure to this most unpleasant experience with Cartrack.
I really can not afford to keep paying you for services not rendered.