1 reviews | Active since Apr 2017

20 Jul 2023, 16:01

CARTRACK are ********s

I sold my vehicle, bought a new vehicle and requested the unit be put into the new vehicle. 3 months in and this has not been done and I'm monitoring a vehicle I do not own. This means the person who now owns my old vehicle is being tracked and this is against the POPI Act as well as an invasion of privacy. Cartrack has done nothing but have useless excuses and is still billing me for the vehicle I sold. Trying to communicate with them is impossible yet they are in beach of their own contract as well as letting me monitor a vehicle that someone else owns. These people are ****s and *******. I will be making this public with all correspondence to them and will also be opening a ******** case as well as reporting this to the ombudsman. In tired of their excuses and lies.

0
Replies (2)
Cartrack
Cartrack's reply20 Jul 2023, 16:15
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.


Kind regards 
The Cartrack Team 

's update20 Jul 2023, 16:25
Reviewer Update
Please get SENIOR MANAGEMENT to contact me. I will not deal with call centre agents or juniors. I'm done!