kM
kabelo M

1 reviews | Active since Oct 2017

04 Aug 2020, 08:36

Cartrack are a ********, would not recommend!!!

In July 2020, I cancelled my relationship with Cartrack, because of poor service, having used them since December 2013. My contract was three years long, so essentially have been on month-to-month payments since roughly December 2016. In the past week I've received three calls about outstanding cancellation fees -which outstanding fees when I was on a month-by-month and one of their consultants had said I wouldn't have to pay anything because my previous contract had matured in 2016 already? Be careful, these people will try to **** you if you do not understand your rights. I'm waiting for another call from them requesting this or for them to debit my account, so that I can proceed to my lawyers.

0
Replies (2)
Cartrack
Cartrack's reply04 Aug 2020, 10:03
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
 The Cartrack Team 
kM
kabelo M's update04 Aug 2020, 17:09
Reviewer Update
'The Cartrack team', this was clearly a lie from your side. I just received a call from your accounts department again. I need you to keep calling and harassing me and even think about debiting my account again...please try me again.