PP
Paddington P

1 reviews | Active since Apr 2024

16 May 2024, 08:23

CARTRACK ARE A BUNCH OF ******

DAY LIGHT *******. I think the only reason why I will cancel my package is that cartrack is a bunch of ******. Apart from double debiting they charged me twice. My tracker was installed on the 3rd of April 2024 and I nominated the 15th as my debit order date. i was initially told that I will be charged prorata from the 3rd to the 15th then from there my debit order starts going off...how the hell do you pay R431 (prorata + 219 package). When I called the 1st consultant he mentioned there was a mistake and no funds were refunded and now when I called I was told that it is correct something about a calander month. So from the 3rd of April to 16 May I have paid cartrack R650...THIS IS OUTRAGEOUS, YOU ARE ******!!!!

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Replies (1)
Cartrack
Cartrack's reply16 May 2024, 09:22
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team