RR
Rathogwa R
1 reviews | Active since Aug 2020
14 Feb 2025, 15:49
Cartrack and their pathetic services and lies
Poor service. I requested a device setting and I was told a technician would come on 07 Feb 2025. No one showed up and technician only called around 19:00 to notify he would come on 08 Feb 2025 and he never showed up again. Monday Cartrack call me to set a new appointment and advised a technician would come on 14 Feb 2025. 14 Feb I get an sms notifying technician would come around 09:00. It's now almost 16:00 no technician comes and I call. Was made to wait for 25 minutes only to be told a technician can come on Sunday. This is very pathetic. I guess now they have grown way too big for us their customers.
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Replies (1)Cartrack's replyOfficial
14 Feb 2025, 16:01Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply14 Feb 2025, 16:01
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
