MM
Malebo M

1 reviews | Active since May 2021

11 May 2021, 07:46

CarTrack and their bad service!!!!

Car Track has stood me up 3 times!!!!! What hurts is that I had to put in leave, wait for the technician all this 3 times. They even had the audacity to call me and tell me that the technician had a long day so we have to schedule for the 4th time? What kind of nonsense is that? Will i be able to pay them when I'm unemployed? Am i miraculously waiting for them all my life? What hurts me is that they have not honored their appointment with me yet they still don't prioritize me. Out of all those appointments they still put me last! And should something happen to my vehicle, the insurance will tell me that I don't have a tracking device... And i know they won't take responsibility for their actions. I'm highly disappointed at this service. From a very dissapointed customer in Lehurutshe.

0
Replies (3)
Cartrack
Cartrack's reply11 May 2021, 09:26
Official
 
Good day,
 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team 
MM
Malebo M's update11 May 2021, 09:30
Reviewer Update
Wow
MM
Malebo M's update11 May 2021, 11:01
Reviewer Update
Received a call. No apology or remorse. Keep your service