Cartrack and their bad service

So after I purchased a new car I wanted to find out how much it is to transfer my tracking unit from my previous car to my new car so I called in to get a quote on what I needed because I did not know how much it is.

Cartrack did come through with a quote and I said to the person over the phone that I will let them know when I am ready to go ahead with what I requested, I DID NOT say go ahead and process what I asked for, I later on found my account being debited without my permission and without me accepting the quote.

After numerous calls to solve the issue of them debiting my account and sending me messages to say that I am going to be blacklisted if I do not pay them the agreed price it still has not been resolved from about November 2021.

Being an existing customer I must say that Cartack is extremely good for debiting me of my monthly instalment on time but they FAIL PATHETICALLY to help for a mess up that they caused.

I seriously would not recommend them to anyone because of their unprofessionalism.