J
Jodine

1 reviews | Active since Dec 2023

25 Nov 2025, 09:41

Cartrack and Contract Breach - Broken Tracking Units

Cartrack is ****** - I installed a unit about two years ago NOV 2023 - Aug 2024 someone did try to steel my vehicle. so being a single mother with a vehicle all ready at risk - I picked up in March 2025 that my unit aint updating and that it is still showing my vehicle standing outside my previous place of employment 30km away - I reported this - Repeateadly and every time its either the weather, or no one is available of they just dissapear and never contact me UNTILL I SKIP A PREMUIM - i tried cancelling the unit but then theres a fee of 2500 i have to pay - being a below average income earner. for now. It's the 25th Nof ovember and I have stopped paying this premium about 3 months ago, for I'm paying for a BROKEN UNIT AND AIN'T GETTING NO FREAKIN WHERE WITH CARTRACK. I'm at the point where I want to sell the car just to see if this will get the F#%#@$% off my back - im paying for non service - and putting my life at risk thinking im save - They just Blacklisted me on ITC

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Replies (1)
Cartrack
Cartrack's reply25 Nov 2025, 09:54
Official
Good day,

Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team