IB
Ina B

1 reviews | Active since Apr 2018

20 Apr 2018, 14:44

CARTRACK ADMIN SUCKS!!!

Bad service! Cancelled my contract with Cartrack and received their cancellation letter via email Sept 2017. Beginning of January 2018 they deducted an amount R236.50 from my bank account without any contract or written agreement. I had this reversed as my account had been paid in full on 16 December 2017 with a 20% discount given by Cartrack. I am now constantly receiving messages from NBA telling me I've been handed over and I need to pay the account. I have been phoning back and forth between Cartrack and NBA but I have now had it. Something has to be done or someone has to do their job and sort this mess out and stop passing the buck!

0
Replies (2)
Cartrack
Cartrack's reply20 Apr 2018, 14:58
Official

We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved.


Kind regards
The Cartrack Team

Best regards,

IB
Ina B's update20 Apr 2018, 15:39
Reviewer Update
I truly hope so. This has now been going on for approx. 5 months :-( You need to make sure that I've not been blacklisted due to this.