JS
Jeff S
1 reviews | Active since May 2010
09 Apr 2026, 16:28
Cartrack admin service
Booked for an installation 2 days still not fitted ! Tried to establish where the technician is and call cut .. no call back. Called the switchboard and I need to pass the authorisation questions again !! Pathetic security for an install situation … still waiting for a call 16:25 pm
Helpful (0)
Replies (2)0
Replies (2)
Cartrack's replyOfficial
09 Apr 2026, 16:54 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
Cartrack's reply09 Apr 2026, 16:54
Official
Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Best regards,
JS
Jeff S's updateReviewer Update
10 Apr 2026, 09:30Your automated response is pathetic and a sign of poor management.
Day 3 of waiting for my tracking unit to be installed … you clearly think I have nothing better to do ?
You were given 1 star for your inability to provide a service but it would be zero !!
Your Company asks me if the old unit has been removed but details were given to your people and I asked the dealership to assist over a week ago.
Disgusting service
Day 3 of waiting for my tracking unit to be installed … you clearly think I have nothing better to do ?
You were given 1 star for your inability to provide a service but it would be zero !!
Your Company asks me if the old unit has been removed but details were given to your people and I asked the dealership to assist over a week ago.
Disgusting service
JS
Jeff S's update10 Apr 2026, 09:30
Reviewer Update
Your automated response is pathetic and a sign of poor management.
Day 3 of waiting for my tracking unit to be installed … you clearly think I have nothing better to do ?
You were given 1 star for your inability to provide a service but it would be zero !!
Your Company asks me if the old unit has been removed but details were given to your people and I asked the dealership to assist over a week ago.
Disgusting service
Day 3 of waiting for my tracking unit to be installed … you clearly think I have nothing better to do ?
You were given 1 star for your inability to provide a service but it would be zero !!
Your Company asks me if the old unit has been removed but details were given to your people and I asked the dealership to assist over a week ago.
Disgusting service