ER
Eugene-Edward Roux

1 reviews | Active since Oct 2025

10 Oct 2025, 16:30

Cartrack accounts depertment are ***********

their accounts department and their management are all a bunch op *********** lying ******. I reviewed them before, and they sent a email talking absolute *******, i was then contacted multiple times and each and every time its a different story. I spoke agent on Wednesday who told me i don't owe anything and that my debit orders would be removed so i can start paying manually since these ******* debit me when ever they want for what ever amount they wish, then yesterday i was called again and told i owe money because i had to go to the bank to reverse a debit order they just did out of nowhere, now i owe a reconnection or resubmission fee that they have to do.I then spoke to another supervisor for over 30 Minutes where he promised he would fix everything and review my account and all the calls and messages from them to me. And again today im getting calls and messages that i need to pay that fee. its R59 but on principle i will not pay anything i owe due to their incompetency

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Replies (1)
Cartrack
Cartrack's reply10 Oct 2025, 16:45
Official
 Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team