1 reviews | Active since Jan 2020
Cartrack account woes.
I bought a car from Carzuka (a wholly owned subsidiary of Cartrack and now, apparently out of business) At the time a cartrack contract was signed. Unfortunately the car never worked properly and I was informed by the salesman that they were not prepared to pay for repairs (including a non functioning battery, electrical system malfunctions etc etc) Ultimately the vehicle was sold to me under false pretentions as it did not perform the function that I bought it for. I wrote to cartrack and told them that as the car did not function, There was no point in having a tracker unit attached. I received no reply. They attempted to debit my account and each time I reversed the payment. Ultimately their lawyers became involved and offered me a discount, which I, reluctantly paid, merely to close this matter. I am now having attempts to debit my account again and have received harassment calls from their accounts. Since I have lost the cash value of the car I bought and settled with the lawyers, I am prepared to leave this alone, however they are still attempting to charge me for a non existent service.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
