Cartrack - absolute pathetic service!!

I am here to announce the absolute pathetic service I've been receiving from Cartrack.

I have installed a 4 channel camera system on one of my trucks in July 2021. At late October 2021 I noticed that cameras have stopped working and isn't showing any live footage on any of my devices. In November I contacted my fleetside assistant/consultant from cartrack and informed them that my cameras have not been working. A week had past with no feedback from cartrack. After I had followed up again with my assistant/consultant they quickly remembered my complaint and sent out a technician to fault find. While running my business I have to help run theirs!

A technician had arrived, after half the day working on my truck and being out of business the only feedback he had given me was the consultant or customer service will call me to explain the fault. He could not give me a straight answer!

November had passed with no feedback from Cartrack.. Yet I've been debited.

In December I've tried calling my assistant/consultant and my call had been ignored and no calls have been returned. I've sent through numerous emails to the camera support team and the only feedback I've received was ticket numbers.

Absolutely pathetic service from such a large company!! Quick to take money but fail to provide the service.