JM
Johan M

1 reviews | Active since Mar 2022

12 Sept 2024, 17:14

Cartrack

*********** people trying to do the job of competent people. Something went wrong with the inception of my debit order at the end of August 2024 on Cartrack’s side. I paid my premium of R189.00 on 2 September 2024 with CapitecPay where Cartrack is a registered company. I supp**** my reference number MYNH00078 which they can easily see if they had competent staff. Since 2 September Cartrack has easily Whatsapped, Messaged and phoned me about 50 times. They insist on a POP and they don’t and won’t understand that CapitecPay do not have a POP.

0
Replies (1)
Cartrack
Cartrack's reply12 Sept 2024, 17:19
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team