JV
Johan V

1 reviews | Active since Dec 2013

05 Nov 2019, 11:57

CARTRack -

Asked Cartrack to remove a tracker from my Jetta 4 and install in a newly purchaced vehicle. The jetta was unfortunately sold to a third party and unavailable for removal. I did not get a message from CARTRACK removal team. CARTRAC billed me for the R870.00 for removal and refitment, without it being executted. I received a SMS that i am in the rear for this amount, a legal summons was submitted for this. (Less than a month after the work would have been executed!) I suggest you stay far away from this company. I phoned their help desk which transferred me three times. The lady at accounts refused to reverse this amount. I will see them in court! My CARTRACK no VERM00341.

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Replies (1)
Cartrack
Cartrack's reply05 Nov 2019, 11:59
Official
We note your concern. Please accept our apology for the inconvenience. We will be in contact shortly and are confident that this matter will be resolved. 

Kind regards 

The Cartrack Team