SS
Sibusisuo S

1 reviews | Active since Mar 2012

29 May 2023, 14:49

Cartrack :(

My rating is -10 by the way. I reported a faulty unit about a month ago, and 3 Technicians have been sent and none have managed to sort out the issue. The irritating thing I have to wait for almost a week everytime after reporting and calling your scheduling department before anybody comes and does nothing. This is so frustrating and irritating, I was told a Snr technician would be sent , but the guy that was sent today he seemed clueless than any of the guys that came before him.. Tjeeeerrr I have never experience such service.

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Replies (1)
Cartrack
Cartrack's reply30 May 2023, 09:29
Official
Good day, 
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards 
The Cartrack Team