CZ
Cobus Z

1 reviews | Active since Jan 2024

09 Jan 2024, 18:15

Cartrack

Car Track twice did not show up for arranged appointments for installation. Still debiting my account without responding to any calls and or mails regarding installation.

Cartrack also refuse to give any reasons why they did not show up for their appointments as this is “internal” information while they expect you to be available for a full day for installation.

They called me 8 times regarding an reversed debit order for above reasons, where I ask for an installation date, as soon as they debited the account no effort was made to install device on new vehicle.

Also promised one month discount for inconvenience and then just debited as normal with no client service as they have a 3 year contract. Will cancel all vehicles as soon as contract expires.

Worst experience and company ever.

0
Replies (1)
Cartrack
Cartrack's reply09 Jan 2024, 18:44
Official
Good day, 
 
 
Thank you for bringing this to our attention. and please accept our apology for the inconvenience. 
 
Your review has been sent to the relevant department for further investigation and we will contact you shortly. 


Kind regards, 
The Cartrack Team