NZ
Nosipho Z
1 reviews | Active since Jan 2019
20 Oct 2021, 14:09
Cartrack
I changed cars and asked for my tracking device to be transferred onto the new vehicle. The device was removed from the old vehicle and I was informed of the installation date. On the day I was scheduled for an installation I waited and also made numerous calls to the company but none of their installers contacted me. Two weeks later and still nothing. So today I called to have it cancelled and they still have the audacity to request a cancellation fee...
I'm really disappointed...
Helpful (0)
Replies (2)0
Replies (2)Cartrack's replyOfficial
20 Oct 2021, 14:15Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply20 Oct 2021, 14:15
Official
Good day,
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
NZ
Nosipho Z's updateReviewer Update
20 Oct 2021, 14:31That was the same response I received when I had my car battery removed when I was changing the old one and I never received communication that my car was being fiddled with.
Thanks but no thanks.
Thanks but no thanks.
NZ
Nosipho Z's update20 Oct 2021, 14:31
Reviewer Update
That was the same response I received when I had my car battery removed when I was changing the old one and I never received communication that my car was being fiddled with.
Thanks but no thanks.
Thanks but no thanks.
