NZ
Nosipho Z

1 reviews | Active since Jan 2019

20 Oct 2021, 14:09

Cartrack

I changed cars and asked for my tracking device to be transferred onto the new vehicle. The device was removed from the old vehicle and I was informed of the installation date. On the day I was scheduled for an installation I waited and also made numerous calls to the company but none of their installers contacted me. Two weeks later and still nothing. So today I called to have it cancelled and they still have the audacity to request a cancellation fee...

I'm really disappointed...

0
Replies (2)
Cartrack
Cartrack's reply20 Oct 2021, 14:15
Official
Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. 

Kind regards 
The Cartrack Team 
NZ
Nosipho Z's update20 Oct 2021, 14:31
Reviewer Update
That was the same response I received when I had my car battery removed when I was changing the old one and I never received communication that my car was being fiddled with.

Thanks but no thanks.