JR
Janine R

1 reviews | Active since Jul 2017

01 Feb 2025, 09:19

CARTRACK

Please can Cartrack get there payment allocations system sorted out i made a payment on the 28th January 2025 and as of today 01st February 2025, my payment is still not reflecting on THERE SYSTEM as per Dineo Phalime at Cartrack, she was so unprofessional she was eating while speaking to me and chewing so loud. I guess eating before helping a customer is Cartrack slogan. Absolutely unprofessional and worst car tracking company ever, you guys need to do better you can’t inconvenience a customer because your payment allocation system is slow.

0
Replies (2)
Cartrack
Cartrack's reply01 Feb 2025, 09:22
Official
Good day,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team
JR
Janine R's update01 Feb 2025, 09:24
Reviewer Update
I also made a payment today of R 150 as per your agent Dineo Phalime, please can this be allocated so i can use my app.