GS
Garth S

1 reviews | Active since Apr 2024

05 Aug 2025, 08:25

Cartrack

experience with Cartrack. Their sales team appears to be more focused on closing deals than on providing honest and accurate information. I was sold a package based on certain promises and features that turned out to be completely false.

After signing up, I discovered that the services I was told were included in my plan either didn't exist or came with additional hidden costs. When I raised the issue, customer support was unhelpful and dismissive, showing no accountability for the misinformation I was given.

It’s unacceptable that employees are allowed to mislead customers just to make a sale. This kind of dishonest behavior damages trust and reflects very poorly on the company as a whole. I would strongly advise others to double-check everything in writing before agreeing to anything with Cartrack — or better yet, look elsewhere.

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Replies (1)
Cartrack
Cartrack's reply05 Aug 2025, 08:55
Official
Good day Garth Solomon, Thank you for bringing this issue to our attention. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified. Kind regardsThe Cartrack Team