LM
Lizzy M

1 reviews | Active since Mar 2022

07 Jan 2024, 08:31

Cartrack *****

Last year June cartrack debited my account and I reversed because I no longer have a contract with them, they tried again after 2 weeks and I reversed it again and send them an email asking y they debiting my account for a contract I canceled in 2019,they told me my contract is stil active and started harrasing me with calls and emails saying I owe R399, I kindly told them I Wil not pay that amount cos my contract was ended in 2019 so from 2019 until 2023 who have been paying account, they demanding a cancelation email n I explained I don't have it since it was done in 2019,also asked them again to cancel for the second time. I'm being blacklisted now for a contract I ended and now they say I must pay R1800 plus the R399.. Is unfair n frustrating cos everyone I try to contact at cartrack can't explain who re activated my account

0
Replies (1)
Cartrack
Cartrack's reply08 Jan 2024, 07:24
Official
 Good day,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.

Kind regards
The Cartrack Team