Cartrack 1000% dissatisfaction rate :-(

It never ceases to amaze me, I still don’t have feedback on my last complaint.

Today I call as the batter has been taken out the car and was not alerted, was told my device was flagged for repairs on the 17th December 2024, have not been called to schedule anything or been notified of this, spoke to Rebecca from emergency after hearing this she then asks how can I help you … my shock wow. That time with such service I can’t cancel because I have a 3 year contract and we not even in year 1 so my question becomes is this the type of service I must endure for 3 years.

It’s sad that there seems to be no sense of urgency or comfort being offered to clients or might I say to me as a client.