1 reviews | Active since Sept 2020
Cartrack ****
Worse experience ever. Cartrack failed to provide me support, I am still awaiting feedback from their complaints department who cannot explain to me who made adjustments on my account which resulted in excessive of R500 bank charges on more than 5 occasions. This unit is fitted in a vehicle that I used for business, I could not conduct my business and incurred a loss of R5000 for the days the unit was inactive. I then contacted Cartrack to have this fixed, they could not get it fixed so I paid a R600 + R230 on my account and requested that it be placed on EFT because they initially failed to debit my account which lead to the unit being deactivated and my loss of R5000 incurred. Cartrack made me incur R5500 in losses and fails to Remedy this with me.
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
