Cartrack

Cartrack is a ****

I've been using it on my vehicle for a while and bought a new one recently and added it as well.

The guys from Cartrack came and installed the unit around the 17th of September 2021 and on the 18th Cartrack debit order bounced as they tried to debit for unit installation.

I get paid on the 25th and they debit me every month on that day. Since the debit order didn't go through on the 18th they debited me on the 25th since that's our agreement and all was well we continued well with payments.

On 02 October 2021 my new car that I've added got hijacked, I reported and they couldn't recover it.

I claimed the non recovery warranty since it's part of their package when they don't recover a client's vehicle.

Chantall Deppinaar was assisting me and she told me I don't qualify for the non recovery claim since I have a default payment.

I responded with a mail that it's there fault that they debited me before my date of payment and they re-dedited on the agreement date of which is the 25th.

Now they must payout they can't they telling me stories of default payment but they still debiting me for the other vehicle of which I find it not fair because I am not getting the service they should be providing.

What they are doing it's a day light *******.