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Andrew D

1 reviews | Active since Apr 2020

01 Apr 2020, 11:17

CartmTrack Bullying

In November 2019 my home burnt down and the fire damaged my vehicle beyond economic repair. I allowed the November debit order for CarTrack to go through. I then spoke to CarTrack in January 2020 advising them that the vehicle was a write off and as such I would no longer require their services and requested immediate cancellation. Cartrack said they needed a 20 day notice period. I advised them that this was ridiculous as the car was not in my possession and therefore the 20days only served to ****** money from me. It is now 1 April 2020 they continue to debit my account (unsuccessfully) and send text messages. This is classic Big Corporate bullying me for my hard earned R139.

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Replies (1)
Cartrack
Cartrack's reply01 Apr 2020, 15:17
Official
 Good day, 
We note your concern. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be resolved. 

Kind regards 
The Cartrack Team