CM
Corne M
1 reviews | Active since Jun 2011
17 Oct 2015, 07:33
Cartack keeps on deducting money from my account.
After numerous phone calls and emails, Cartrack still keeps on deducting money from my account. I have stopped the debit orders at my bank, then all they do it put another amount through. As per all my previous communication to Cartrack - I do not want to deal with you after the terrible service I have had from your company. Please stop your debit orders to my account. I do not have your device installed in my car and have already installed another tracking device.
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Cartrack's replyOfficial
20 Nov 2015, 15:53Hello DMC36,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
Your contract cancellation was submitted on 19/10/2015 with a notice period. No further deductions will be made after the notice period.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
Your contract cancellation was submitted on 19/10/2015 with a notice period. No further deductions will be made after the notice period.
Kind regards,
Minette van Dalen
Cartrack's reply20 Nov 2015, 15:53
Official
Hello DMC36,
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
Your contract cancellation was submitted on 19/10/2015 with a notice period. No further deductions will be made after the notice period.
Kind regards,
Minette van Dalen
Thank you for taking the time to raise your concerns and affording us the opportunity to address this issue.
Your contract cancellation was submitted on 19/10/2015 with a notice period. No further deductions will be made after the notice period.
Kind regards,
Minette van Dalen