Car Watch ****mers !!!!!

Hi Can someone please help me or give me the ombudsman’s contact information

In February I had a dispute with them regarding car watch. I lost the battle as they said I agreed to the car watch. I paid off the account and they confirmed it has been cancelled.

Months later they are still billing me for the same product even though over 5 consultants have confirmed cancellation.

They called me to offer me a 30% discount so that my acct is updated and we can continue with my normal premiums without carwatch. I agreed and paid off the account and they debited the separate premium but now they are sending me again threatening mails that I’m in arrears with the discounted amount and that the car watch is still active. I spoke to Melvin and he confirmed this is now sorted but it seems I’m being played for a fool.

Their services don’t work and haven’t been Wor for the past two months and I really want my money back and cancellation of the whole contract ASAP!

Car Trac has been billing me for services that I did not sign up for and now after the second time of frustration and going up and down