AK
Aviwe K
1 reviews | Active since Sept 2025
11 Sept 2025, 22:17
Car trecker has worst service ever
What a horrible experience I got from them, they installed a faulty device last year when I bought a vehicle and now they are giving me a run around in the call centre for scheduling repairs and removal of the faulty device the technicians were set to come in February never arrived. Even now the device has not been repaired but car trecker is deducting money on my account for services they have never rendered. I spoke to most of their call centre agent always promise to get back to me but never happens.
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Replies (2)
Cartrack's replyOfficial
11 Sept 2025, 22:25Good evening, Aviwe Klaas
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Cartrack's reply11 Sept 2025, 22:25
Official
Good evening, Aviwe Klaas
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. We will investigate and are confident that this matter will be clarified.
Kind regards
The Cartrack Team
AK
Aviwe K's updateReviewer Update
19 Sept 2025, 11:46I bet you are still investigating the matter, Nxm I've been on and off with cartrack since December Last year you are debiting money from my account after you admitted that the tracker has never worked since installation in March, you have installed a device that was faulty. I have raised the issue with cartrack and I was told a technician come fix Beginning of the year in February till date the technician has not come, I started reversing debit orders in May because I was paying for services you never rendered. Now all you do is debiting 3 times a month without resolving my issue. Reading all the reviews I can tell you are bunch of ****** that feeds on the poor citizens of the country. I HOPE PEOPLE STOP USING YOUR SERVICES.
AK
Aviwe K's update19 Sept 2025, 11:46
Reviewer Update
I bet you are still investigating the matter, Nxm I've been on and off with cartrack since December Last year you are debiting money from my account after you admitted that the tracker has never worked since installation in March, you have installed a device that was faulty. I have raised the issue with cartrack and I was told a technician come fix Beginning of the year in February till date the technician has not come, I started reversing debit orders in May because I was paying for services you never rendered. Now all you do is debiting 3 times a month without resolving my issue. Reading all the reviews I can tell you are bunch of ****** that feeds on the poor citizens of the country. I HOPE PEOPLE STOP USING YOUR SERVICES.